- All of our products are carefully designed and handmade in our home knitting studio.
- Drawings and designs are originals made by CAMELOTIA.
- All items are made in Portugal using local supplies.
- Poms are handmade using matching yarns.
- Hats and Sweaters have smalls floats on the back that will not affect the daily use.
- Cushion cover will have floats on the back that will not interfere with their function.
- Care information is provided with your product.
- If your item is faulty please contact us
- Other sizes can be made to order - please contact us
- Our hats and beanies are adult size, please check pictures and description for fitting.
- Sweaters have a relaxed loose fit, please check pictures and sizing.
- Payment must be done within 3 days from the purchase, we reserve the right to release the product back to our shop after this 3 days.
- We accept paypal.
- Worldwide Shipping.
- Every item is carefully packaged and shipped.
- Tracking info can be provided please contact us.
- Every product might be made to order, please allow 7 days before shipping.
- International custom fees and duty charges are the responsibility of the buyer.
- Standard shipping will take 1 up to 3 weeks to worldwide destinations.
- Please read carefully our shop policies and item descriptions.
- Items must be in the original condition for return or exchange.
- We will accept returns within 7 days from the reception of the item.
- If the item is still in the original condition we will make a full refund in the same payment method use in the purchase (shipping costs not included).
- We will accept exchanges please contact us.
- If your item is faulty please contact us.
- If you are interested carrying our work in your shop please contact us.